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Retail Sales Technician – Electronics Repair Expert
| Company | Asurion |
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| Location | North Wales, PA, USA |
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| Salary | $17.85 – $17.85 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Junior |
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Requirements
- 1+ years of customer service/retail sales experience
- Basic knowledge of mobile devices and operating systems
- Ability to work a flexible retail schedule, including weekends and holidays
- Demonstrated ability to multitask efficiently in a fast-paced environment
- A passing background check (criminal and drug test)
Responsibilities
- Provide technical expertise, troubleshoot, and repair customer electronic devices
- Be the face of Asurion and deliver award-winning, personalized customer experiences
- Enhance customer experience with our ‘serve, solve, and sell’ method, helping bring the Asurion Connected Home product to all customers
- Upsell Asurion product and achieve sales goals
- Contribute & support in market, based on needs of the business and store locations
- Efficiently multitask in a dynamic retail environment
- Self-manage and set priorities
Preferred Qualifications
- 6+ months of experience with product service support or technology repair (preferred)
