Retail Store Support-Active
| Company | Nordstrom |
|---|---|
| Location | San Jose, CA, USA |
| Salary | $20.4 – $21.2 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- The ability to prioritize multiple tasks and requests from customers in a fast-paced environment
- Excellent communication and interpersonal skills
- Strong organization and follow-through
- A knack for problem solving
- Proficiency with computers and an interest in learning new computer applications
- The ability to work a flexible schedule based on business needs
Responsibilities
- Assist customers over the phone and at checkout with sales, returns and other transactions while delivering amazing customer service
- Keep the service quick, easy and fun by listening to customer needs and sharing your love for fashion
- Be a great team player by doing your part of keep the department ‘runway ready,’ including straightening up, lightly cleaning and restocking the cash wrap area and sales floor
- Stay up on key fashion trends and products so you can help customers with purchase decisions as necessary
- Build relationships with customers by telling them about upcoming events, Nordstrom gift cards and Nordstrom Rewards program
- Flexible to support other areas of the store including order fulfillment and order pick-up
Preferred Qualifications
- A passion for fashion
- A positive and energetic attitude