Revenue Operations Coordinator
| Company | SmithRx |
|---|---|
| Location | Plano, TX, USA, Lehi, UT, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Junior, Mid Level |
Requirements
- 2+ years of experience using Salesforce for reporting purposes
- 2+ years of experience working in an Operations role
- High school diploma or equivalent
- Strong understanding of Salesforce and its core functionality
- Excellent data analysis and problem-solving skills
- Ability to work collaboratively with cross-functional teams
- Attention to detail and a proven track record of delivering high-quality work
- Familiarity with process documentation and standard operating procedures
- Proactive mindset and a willingness to take on a variety of tasks
- Experience with process automation and efficiency improvements
- Exceptional attention to detail and organizational skills
- Excellent verbal and written communication abilities
- Proficient in Microsoft Excel, Google Sheets, and other data analysis tools
- Comfortable working with highly manual and detailed processes
- Proven expertise in Salesforce, including testing, troubleshooting, and validating changes
- Ability to dive deep into complex processes, ask insightful questions, and understand technical details
- Demonstrated accuracy and precision when executing repetitive tasks
- Adaptable and flexible mindset, with a willingness to take on a variety of responsibilities
Responsibilities
- Support Revenue Operations team with Salesforce project implementations
- Review and validate Salesforce data for alignment and adherence as it relates to key RevOps functions
- Conduct regular analysis of Salesforce reports to identify and resolve data discrepancies, escalating issues to the RevOps team as needed
- Execute data cleanup and alignment projects in Salesforce, ensuring seamless implementation
- Maintain and develop documentation and standard operating procedures, as needed, for critical RevOps processes
- Collaborate heavily with the Business Systems team to dive deep into technical details of ongoing Revenue Operations projects within Salesforce, including thorough pressure testing of updates before they go live
- Identify dependencies and anticipate the downstream impacts of RevOps process updates and surface to RevOps team
- Execute repetitive, detailed tasks with a high degree of accuracy and precision
- Identify opportunities for process automation and efficiency improvements
- Assist with contract-related operational processes
- Provide general operational support and contribute to special projects as needed
Preferred Qualifications
- Experience with contract-related operational processes
- Familiarity with project management tools like Jira and DocuSign
- Background on a Revenue Operations or Sales Operations team
- Knowledge of data visualization and reporting tools like Looker
- Experience creating detailed documentation and standard operating procedures
- Strong problem-solving and process improvement skills