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Revenue Operations Director
| Company | Synthesia |
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| Location | New York, NY, USA |
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| Salary | $200000 – $200000 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Senior |
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Requirements
- 5+ years in a Revenue/Sales Operations role at a fast-growing SaaS business, with experience leading and scaling teams
- Deep expertise in sales process optimization, pipeline management, forecasting, and quota/territory planning
- Hands-on experience with Salesforce, Outreach, Snowflake, Census, and other tools within the SaaS ecosystem
- Strong analytical skills, including SQL and data modeling, with the ability to structure and analyze large data sets to drive insights
- Proven ability to work with C-suite, VP, and senior leadership stakeholders to align RevOps strategies with business goals
- A passion for AI, automation, and GTM innovation, with a track record of implementing tech-driven sales operations solutions
- Self-sufficient and action-oriented, with a bias for making decisions and driving impact in a fast-paced environment
Responsibilities
- Implement AI-driven sales intelligence solutions, enabling sales teams to access real-time insights, objection handling, and best practices directly from platforms like Salesforce and Outreach
- Optimize automated meeting prep, sales deck customization, and follow-up workflows to reduce admin work and improve sales productivity
- Leverage AI for deal risk assessment, identifying at-risk deals and recommending corrective actions based on past win/loss patterns
- Drive AI-powered proposal and contract automation, ensuring faster and more precise deal execution
- Partner with GTM leadership to design, implement, and optimize sales processes that drive efficiency and effectiveness
- Improve sales capability and performance visibility through business intelligence (BI), forecasting models, and exploratory analytics
- Own pipeline visibility and accuracy, implementing best practices to improve data quality and predictability
- Drive strategic quota assignments, territory planning, and capacity modeling, ensuring optimal coverage and efficiency
- Coordinate cross-functional projects with Finance, Marketing, Customer Success, Sales Enablement, and Product to align GTM execution
- Manage a growing, distributed team of Sales and Revenue Operations professionals supporting a global sales organization
- Ensure sales teams have the right operational support, balancing resources and expertise across different regions
- Provide coaching and development plans for direct reports, fostering a culture of learning and operational excellence
Preferred Qualifications
No preferred qualifications provided.
