Risk & Fraud Analyst – Emerging Threats
| Company | eBay |
|---|---|
| Location | Salt Lake City, UT, USA, Austin, TX, USA |
| Salary | $58700 – $84400 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Mid Level |
Requirements
- Solid experience and proficiency in SQL, Excel, and demonstrable understanding of database concepts and practical experience with analytic tools (Tableau, Elasticsearch, Grafana or Python).
- 3+ years of experience in risk management, incident management, project management, or related field.
- Understanding of risk management in multiple areas: Fraud Risk (account take over, stolen financials), Credit Risk (Bank Payments), Buyer Risk, Seller Risk, abuse, collusion risk, etc.
- Experience working with large datasets, recognizing and interpreting data trends, and using data to influence business decisions.
- Ability to break down sophisticated problems and business questions and effectively communicate measurable insights to diverse audiences.
- Experience and knowledge of the incident management principles and methodologies, specializing in medium/large-scale organizational incident processes a plus.
Responsibilities
- Responsible for monitoring, identification, root cause analysis, mitigation and triaging of new and ongoing risk incidents daily with the mission to restore normal operation.
- Provide real time insight into Risk checkpoints and controls, conduct in depth analysis of risk events and emerging threats that arise.
- Develop queries to extract data for incident investigation and perform exploratory data analysis to identify emerging threats.
- Conduct proactive qualitative investigations to identify and scope emerging fraud trends.
- Partner across teams and regions within eBay to coordinate incident response, share insights and drive swift resolutions to incidents.
- Maintain centralized incident tracking, summarizing and reporting of all incidents.
- Incident Response – collaborate with team to manage all high severity incidents from inception to resolution, ensuring quick and accurate assessment of the issue, including identifying the impact to a specific Business Unit, Owner(s) and engaging the appropriate resolver group.
- Provide input into the Incident Management Process, further defining the process flow, detailing expectations and assist in training and guiding impacted parties to enforce to the process.
Preferred Qualifications
- A solid grasp and experience with fraud and risk trends is strongly preferred.