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Robotics Field Service Engineer
| Company | Formic |
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| Location | Los Angeles, CA, USA |
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| Salary | $70000 – $125000 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Mid Level, Senior |
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Requirements
- 4+ years field service experience with robotics automation (Engineer)
- 2+ years field service experience with robotics automation (Technician)
- Prior experience installing, diagnosing, and repairing six-axis robots
- Experience using Computerized Maintenance Management Systems (CMMS)
- Ability to travel up to 80% – mostly driving within a local area – with up to 20% requiring overnight stays
- Ability to work alternative schedules to support production outages, including occasional weekends, nights and on-call hours
- Current, valid drivers license and access to your own vehicle for daily local travel
- Currently located in, or willing to relocate to the greater Los Angeles area
Responsibilities
- Perform preventative, corrective, and predictive maintenance activities for Formic’s robotic cells in customer sites
- Coordinate and execute inspection, maintenance, and repair tasks on robotic-centric manufacturing cells in the field
- Systematically diagnose technical issues, apply standard resolution tactics, and repair equipment with consistency
- Demonstrate passion about robotics-centric automation, be energized by the variety of manufacturing settings you will encounter, and use your demonstrated troubleshooting and maintenance skills to meet and exceed customer expectations
- Proactively identify potential problems and provide solutions, instilling customer confidence in Formic service
- Provide detailed service reports that list the Issue, root cause analysis (RCA) and solution
- Lead RCA activities with a team of engineers and technicians across the team
- Effectively communicate with all levels of internal and external stakeholders from operators to senior management and executives
- Demonstrate a high level of attention to detail in everything you do
- Mentor junior or newly hired Field Service Engineers and Technicians as needed
- Coordinate onsite schedule (self, vendor, and when applicable, other technicians) in alignment with customer expectations
- Ensure compliance with safety regulations and policies, as well as a clean and safe work environment
Preferred Qualifications
- Hands-on experience installing, repairing, or maintaining Fanuc, Kuka, Yaskawa, ABB, and/or Universal Robots robotic cells
- Experience in food manufacturing, packaging, automotive or other high-speed manufacturing environments
- Knowledge of OSHA regulations, GMPs, SOPs, and safety standards in a manufacturing setting
- Strong spoken Spanish language proficiency
