Runner
Company | Cinepolis Luxury Cinemas |
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Location | McKinney, TX, USA |
Salary | $Not Provided – $Not Provided |
Type | Full-Time |
Degrees | |
Experience Level | Entry Level/New Grad, Junior |
Requirements
- Must be 18 years or older. Refer to your state guidelines
- 1+ years of food running or bussing preferred
- ServSafe, Food Handling and Alcohol training certifications required
- Strong interpersonal skills for interacting with employees, guests, and management
- Effective communication skills with the ability to handle difficult and stressful situations and issues in a positive manner
- Must be able to maintain strong attention to detail while able to prioritize in a fast paced and constantly changing environment
- Have integrity and can be counted on to the right thing
- Available nights, holidays and weekends
Responsibilities
- Deliver concessions items, kitchen items, and bar items to guests including utensils, sauces, and napkins while embodying Nice and Amazing Service by following all In Seat Dining procedures.
- Work closely with expediter to ensure all food is delivered simultaneously, in high quality and in a timely fashion.
- Demonstrate Commitment, and Integrity at all times – double check that orders are correct and complete and communicate with kitchen/expediter/supervisors if they are not.
- Guide guests through the menu and suggest promotions, add-ons, or upselling, demonstrating knowledge of menu and Cinepolis offerings if guests would like to order more items.
- Clean auditoriums removing all dishes, trash, and providing managers with any found items.
- Be of service to your team members and assist them when needed including scanning tickets for guests, cleaning and restroom checks, and ringing up guests at concessions or box office.
- Navigate guest complaints and assist with requests or direct them to proper resource if unable to assist.
- Be cognizant of issues with movie projections-communicating with management when issues arise.
- Complete all opening, mid and closing procedures- including but not limited to other duties.
- Acknowledging guest by Cinépolis standards.
- Attend and participate in trainings and meetings.
Preferred Qualifications
- 1+ years of food running or bussing preferred