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Sales Associate – Sur La Table
| Company | Sur La Table |
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| Location | Palo Alto, CA, USA |
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| Salary | $18.2 – $20.52 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Junior |
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Requirements
- 1 year retail sales experience (preferred)
- Must be at least 16 years old
- Proficient in POS Systems
Responsibilities
- Provides an exceptional customer experience according to customer service standards. Proactively seeks out customers in order to determine needs and sell items.
- Stays informed by maintaining product knowledge, accesses available training and seeks out additional resources when necessary.
- Works as a part of a high-performing team to achieve store’s sales plan. Strives to achieve individual sales goals.
- Shares product assortment and services such as, gift registry and cooking classes with customers. Demonstrates products upon request of a customer or as directed by a manager.
- Consistently follows all Sur La Table policies and standard operating procedures (SOPs).
- Maintains a clean store environment, including restrooms.
- Processes a variety of transactions accurately and efficiently via the POS including, but not limited to, sales, returns, price checks and etc.
- Ensures pricing integrity, MOS products, stocks and replenishes the sales floor using FIF0 and according to visual standards.
- Records time worked, accurately and according to SLT policy.
- Demonstrates exceptional verbal and written communication skills with employees, customers and store management team.
- Protects customers, employees, and company assets. Notifies Manager on Duty of safety risk or threat in the store.
- Additional responsibilities as assigned by Manager on Duty (MOD), General Manager or Store Manager.
Preferred Qualifications
- 1 year retail sales experience (preferred)
