Sales Coordinator – Bilingual Mandarin
| Company | US Foods |
|---|---|
| Location | Altoona, PA, USA, Allentown, PA, USA, Wilkes-Barre, PA, USA |
| Salary | $18.5 – $20.5 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Mid Level |
Requirements
- High School diploma or equivalent required
- At least three (3) years of previous customer service experience required
- Food service distribution experience preferred
- Previous sales experience preferred, but not required
- Working knowledge of CRM tools is a plus (especially if it’s Salesforce.com)
- Strong verbal communication and interpersonal skills required
- Solid problem resolution ability required
- Candidate must have a solid customer service orientation
- Able to process multiple issues simultaneously
- Working knowledge of Microsoft Word, Excel and Outlook required
Responsibilities
- Drive results as the first point of contact for assigned Territory Managers and Customers
- Engage in regular phone conversations with customers, including taking orders and resolving issues
- Review orders placed through US Foods Online to ensure accuracy/completeness
- Provide administrative support to Territory Managers and District Sales Managers as needed
- Escalate issues to appropriate parties as necessary
- Leverage proprietary US Foods systems and tools to quickly and accurately answer inquiries
- Attend department sales meetings, product trainings and cuttings to develop and grow product and vendor knowledge
- Provide vacation/back-up coverage to Territory Managers and weekend coverage for all inbound Sales Coordinator calls
Preferred Qualifications
- Bachelor’s degree preferred
- Food service distribution experience preferred
- Previous sales experience preferred