Sales Counselor
| Company | Everstory Partners |
|---|---|
| Location | East Lansing, MI, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- High school diploma or equivalent required with some additional education preferred in a related area such as Business, Marketing, and/or Sales.
- 1 year of sales experience preferred.
- Must possess a valid driver’s license and access to a personal vehicle.
- Proficiency in MS Office (Microsoft Excel and Outlook) required.
- Experience working in a CRM (lead management system preferred).
- Strong attention to detail with problem solving skills.
- Strong verbal, written, and interpersonal communication skills.
- Strong organizational and planning skills in a fast-paced environment.
- Ability to maintain a high level of discretion and confidentiality when handling sensitive information.
- This position requires availability to work evenings and weekends as needed.
Responsibilities
- Guides individuals and families through end of life memorial planning utilizing sales presentations and additional tools provided by Everstory.
- Provides individuals and families with options to best meet their unique needs, or the unique needs of a deceased loved one. This includes touring the location, identifying location of existing or potential plots, and advising customers on in-ground burial options, above ground entombment options, cremation options, memorials, and merchandise. Understands and presents all associated costs and advises customers on financing options; ensuring that all financing is finalized prior to internment.
- Responsible for daily management of CRM and lead data base, including generation of new leads via networking, online, and cold calling, generation of referrals, and categorization of leads (hot, warm, cold).
- Plan and conduct community outreach events, both on site and off site, to build relationships within the broader community and generate new leads.
- Completes all required paperwork, processes and authorizations required to finalize a sale and deliver the service/product from start to finish.
- Actively participates in supporting services at the location.
- Participates in all sales meetings, communicating effectively with local management and team members regarding activity, progress, and results.
Preferred Qualifications
-
No preferred qualifications provided.