Sales Development Representative
| Company | Comcast |
|---|---|
| Location | New Mexico, USA, Kansas, USA, North Dakota, USA, Iowa, USA, Wyoming, USA, Texas, USA, Montana, USA, Nevada, USA, Arizona, USA, Minnesota, USA, Colorado, USA, Nebraska, USA, Utah, USA, Wisconsin, USA, Oklahoma, USA, Missouri, USA, Idaho, USA |
| Salary | $18.7 – $18.7 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Mid Level |
Requirements
- Demonstrates the ability to work independently with little or no supervision
- In a virtual environment, Comcast requires a minimum 100mbps speed which is capable of being hard wired into the provided equipment, either through a direct wall input or your router
- Must have “home office” space in your home
- Have a quiet work area in a location that provides privacy from other people, activities and noise
- Have a steady work surface
- Have a comfortable chair
- Adequate lighting
- Fast and reliable internet service
- High School Diploma / GED
- 2-5 Years relevant work experience
Responsibilities
- Generate warm opportunities through outbound cold calling, email campaigns, social networking and lead follow-up over the telephone using a variety of techniques
- Once the customers are properly qualified, pass the opportunity to the field to complete the sale of Ethernet, Internet, Voice and TV services to Mid-Market & Enterprise businesses
- Meet and exceed all assigned sales quotas and achieve targeted customer experience scorecard metrics
- Engage executives in targeted prospect accounts and orchestrate discussions with senior executives around their business needs
- Manage the customer through lead generation, pipeline management, organization, effective communication and strong listening skills
- Consult with business contacts at all levels of their organization including IT Directors, CIOs and CEO’s on their business application, solicit referrals for potential new prospects and close web leads
- Partner with field by providing referral of qualified, mid market opportunities to the outside sales organization
- Resolve customer issues quickly and strive to reach resolution on the first call or escalate issues appropriately
- Update and maintain prospect database and opportunity funnel on a daily basis, assuring management of prospect database and assures customers’ orders are fulfilled
- Manage multiple activities simultaneously including interacting with customers while using multiple software applications for research and documentation
- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary
- Other duties and responsibilities as assigned
Preferred Qualifications
- Adaptability
- Communication
- Critical Thinking Problem Solving
- Customer-Focused
- Persuasion
- Professional Integrity
- Resilience
- Technical Knowledge
- Workplace Organization