Sales Development Representative

Sales Development Representative

Requirements

• Exceptional Communication Skills: Clear, concise, and persuasive verbal and written communication abilities.
• Active Listening: Strong ability to listen and understand customer needs, challenges, and goals.
• Resilience & Grit: Thrives under pressure, handling rejection with persistence and turning adversity into an opportunity.
• Confidence & Fearlessness: Fearlessly embraces new challenges and confidently engages with prospects, regardless of their title or experience.
• Drive & Competitive Spirit: Highly results-oriented, motivated to exceed targets and outperform peers.
• Curiosity & Active Listening: Skilled at asking insightful questions to uncover customer needs and challenges, and tailoring responses accordingly.
• Adaptability: Quick to adjust to changing situations, with the ability to shift approaches based on customer cues or new information.
• Team Player: Positive, collaborative, and supportive of team success while maintaining a high level of professionalism.
• Quick Learner: Demonstrates the ability to rapidly learn new tools, processes, and technologies to optimize performance.
• Professional Integrity: Maintains high standards of professionalism and ethics in all interactions with prospects and internal teams.
• Desire to Learn & Grow: A growth mindset, eager to develop sales skills and progress toward more advanced roles, such as Account Executive or Commercial Account Manager.

Responsibilities

• Exceed Performance Metrics: Consistently meet and surpass monthly KPIs for Sales Accepted Leads (SALs) and pipeline contribution.
• Lead Qualification: Manage inbound leads effectively, prioritizing responses and crafting action plans that align with company objectives.
• Outbound Prospecting: Hunt for new logo opportunities and current customer cross-sell opportunities using tools like ZoomInfo, Outreach, LinkedIn Sales Navigator, and more.
• Daily Metrics: Meet and exceed daily activity goals for calls, emails, and other outreach methods to engage prospects.
• Effective Communication: Engage with prospects through various channels, including phone, email, LiveChat, and SMS, using authentic and persuasive messaging.
• Value Articulation: Demonstrate a deep understanding of Sophos products and solutions, clearly communicating their value in discovery calls and emails.
• Collaborate with Sales Team: Work closely with Account Executives, engineers, and partners to generate strategic campaigns for top-tier results.
• Research & Lead Mapping: Conduct research to identify key decision-makers and map out organizations for effective cold-calling.
• Probing & Qualification: Ask insightful questions to uncover customer pain points and business challenges, positioning Sophos solutions as the ideal fit.
• CRM Management: Keep Salesforce up to date with lead information, including quotes, conversation notes, and decision-making criteria.
• Team Collaboration: Actively participate in team meetings, contributing feedback to improve prospecting and demand generation initiatives.

Preferred Qualifications

• A growth mindset, eager to develop sales skills and progress toward more advanced roles, such as Account Executive or Commercial Account Manager.