Sales Manager
| Company | Carter’s |
|---|---|
| Location | Henrico County, VA, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Mid Level, Senior |
Requirements
- A positive and solutions-oriented mindset
- Effective and professional verbal and written communication skills
- The ability to manage multiple tasks at once
- Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.)
- A variety of skills and experiences
- A high school diploma or GED
Responsibilities
- Become a product and brand expert of our brands to help families navigate every moment from preemie to size 14
- Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
- Maintain a genuine customer focus on the sales floor
- Foster a positive, safe, and inclusive environment for employees and customers
- Consistently model service standards and omni-channel experience while coaching others to success
- Lead and execute an assigned business focus area through planning and detailed follow through
- Perform Leader on Duty supervisor responsibilities by driving results and responding to customer concerns timely and with an appropriate resolution
- Utilize customer feedback to identify areas of opportunity to implement actions to drive results
- Build customer loyalty through Company sponsored programs, including credit
- Offer consistent, in the moment feedback to store team and raise performance concerns to Store Manager
- Recognize exceptional performance through positive reinforcement and appreciation
- Support store team with Asset Protection through a consistent level of customer service, safety awareness, and operational controls
Preferred Qualifications
-
No preferred qualifications provided.