Sales Manager

Sales Manager

Requirements

• High school degree or GED minimum requirement, Associates degree preferred or equivalent combination of education and experience.
• Minimum of 1 year in retail store management.
• Demonstrated customer engagement skills.
• Demonstrates strong listening, written, and oral communication skills.
• Ability to handle multiple tasks concurrently.
• Basic computer skills.
• Must be at least 18 years old.

Responsibilities

• Communicates professionally and effectively with the team; management and associates.
• Regularly communicates employee concerns to the Store Manager for quick resolution.
• Assists in hiring; actively recruits and completes candidate application review to ensure open positions are filled timely.
• Offers consistent, in the moment, feedback to store team.
• Recognizes and rewards exceptional performance to increase employee engagement.
• Receives feedback with positive intent and makes efforts to take appropriate action on that feedback.
• Partners with Store Manager to address performance concerns of associates.
• Maintains the Company standard of a neat, clean, and organized store.
• Meets and demonstrates exceptional customer service behaviors and maintains high standards throughout the store.
• Responsible for leading and executing an assigned Division of Responsibility (DOR) through planning and detailed follow through.
• Performs Leader on Duty responsibilities by driving results and responds to customer concerns timely and with appropriate resolution.
• Assists store management with modifying schedules based on business climate to maximize sales and productivity.
• Regularly communicates with Store Manager to discuss strengths, opportunities, and trends in business.
• Utilizes customer feedback to identify areas of opportunity to implement actions to drive results.
• Supports the planning and execution of store processes and merchandise placement in an efficient manner while following brand guidelines.
• Supports store team with Asset Protection through a consistent level of customer service, education, and operational controls.
• Executes Company directives within timelines including visual, signage, markdowns, and sales promotions.
• Builds customer loyalty through the company sponsored programs.
• Ensures all company policies and procedures are followed per company standards.

Preferred Qualifications

No preferred qualifications provided.