Sales Operations Executive

Bachelors degree (Essential)
Must be able to work independently to numerous personal and team deadlines, while consistently identifying areas for improvement (Essential)
Experience using Salesforce (Essential)
Very strong organizational and independent project management skills (Essential)
Competency with Microsoft Office Suite( Essential)

Ensure that all contracts closed are accurately uploaded onto the CRM system
Provide input in deployment information, using knowledge gained from the technical side of the business to verify the validity of different combinations of products when inputting them into the system
Input financial data which will feed into our financial database, Workday
Assist in the implementation of Salesforce from our in-house built CRM system
Identify and use problem solving techniques in order to ensure complete deal and data accuracy at all times
Proactively seek out ways to improve the speed and accuracy of the deal process
Ability to meet tight deadlines at month end and work quickly and efficiently to ensure that all tasks are completed within the given time frame
Process amendment letters and alterations to customer’s contracts
Build relationships with other teams including the Sales, Finance, Legal and Development team in order to increase process workflow, particularly during the busy month end period
Act as the CRM support for the global sales team, answering daily email queries sent through to shared mailboxes
Liaise with the development team to fix any issues that arise

Intermediate understanding of formulas, functions, and pivot tables in Excel (Desirable)
An understanding of standard forecasting methodology, KPI reporting, sales planning strategy, and the overall enterprise sales cycle is highly desirable (Desirable)
Experience using Workday (Desirable)