Sales Support Representative
| Company | Aventon |
|---|---|
| Location | Brea, CA, USA |
| Salary | $43680 – $73680 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- Experience in sales or retail customer service experience is highly preferred.
- Knowledge of e-bikes is highly preferred.
- Internet-savvy and comfortable with office applications (PC/Mac, word processor, spreadsheet, web browsers, mobile devices).
- Excellent written communication skills with attention to detail (spelling, grammar) a must.
- Excellent verbal communication skills.
Responsibilities
- Learn the Aventon brand product line and proactively reach out to partners to sell our products.
- Establish new partnerships with onboarded shops; maintain assigned partner relationships.
- Enter sales orders; track progress to ensure timely fulfillment and delivery.
- Understand and anticipate the needs of our retail partners, proactively reach out to assigned shops in order to maximize their experience and our revenue.
- Work closely with Field Sales Reps to delight partner.
- Provide support for shipping and warranty inquiries.
- Generate revenue to meet goals on a monthly, quarterly, and annual basis.
- Bring feedback from our customers to our leadership team; assist in the continuous improvement process within the B2B Support and Sales departments.
Preferred Qualifications
- Motivated self-starter who will be pro-active in finding new partners, growing the team, and generating revenue for the company.
- Demonstrate follow-through and getting things done.
- Can do attitude and problem-solving skills.
- Thrive on data and use it to guide decision making, recommendations, and priorities.
- Ability to work in ambiguity and shift perspectives, priorities, and deadlines.
- Resilient and accountable, willing to learn and grow.