Sales Support Specialist
| Company | International Flavors & Fragrances |
|---|---|
| Location | Olathe, KS, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Junior, Mid Level |
Requirements
- Self-motivated individual with a customer centric mindset
- Minimum of 2 years of experience in the food industry
- Proficient in MS Word, Excel, PowerPoint and Salesforce.com
- Excellent communication, interpersonal and organizational skills
Responsibilities
- Coordinate the collection of document requests, both standardized and customized
- Independently takes care of Customer and Sales Account Managers requests for information on products and literature, such as Product Descriptions, Material Safety Data Sheets, Kosher Certificates, and Questionnaires as requested
- Insure accurate and timely communication with internal and external customers
- Accurate and timely completion and reporting of work and results
- Work closely with Account Managers and customers to meet the timelines for the delivery of the customer requests
- Responsible for being a back-up in the absence of other Sales Support Reps on the team
- Develop strong relationships internally and externally. Maintain conscientious and positive inter-departmental communications
- Manage requests through SFDC and through third party sites (e.g., TraceGains)
- Maintain a resilient can-do mentality and drive actions to deliver on customer expectations
- Arrange for Samples to be sent to customers when requested by account managers
Preferred Qualifications
- Up-to-date knowledge of the IFF product line portfolio preferred