Salesforce Developer

Bachelor’s degree in computer science, Information Technology, or a related field.
Minimum of 3 years of hands-on experience with Salesforce development, particularly Service Cloud and Field Service Lightning.
Hands-on experience with scripting languages like MYSQL, JavaScript, Apex, Native, and VisualForce.
Experience integrating with APIs as well as platforms such as Workato.
Strong understanding of business processes and the ability to analyze, write test cases and validate them.
Excellent communication skills and experience managing multiple projects.
Ability to adapt quickly in a fast-paced, startup environment.

Develop, customize, and optimize Salesforce solutions, focusing on Service Cloud and Field Service Lightning (FSL).
Implement and maintain custom applications and integrations to enhance platform functionality.
Manage multiple projects simultaneously, ensuring timely delivery and alignment with business objectives.
Communicate effectively with end-users to manage expectations and provide updates.
Train end-users on Salesforce use, ensuring best practices are followed.
Build collaborative relationships with stakeholders, gathering requirements and translating them into technical solutions.
Analyze business processes, identifying opportunities for improvement, then take action to optimize and automate.
Provide advanced technical support to internal users, resolving complex issues related to Salesforce and integrated applications.
Develop and maintain documentation for customizations and integrations.
Support the day-to-day operations of more than 75 users.
Utilize integration tools and services such as Workato and DocuSign to streamline business processes across the Salesforce ecosystem.
Ensure seamless data flow between Salesforce and other business systems.

Experience working in a regulated compliance environment (e.g., FedRAMP, CMMC, IL4) is preferred but not required.