Scheduling Coordinator I – Float

Scheduling Coordinator I – Float

Requirements

• High School Diploma required.
• Medical Assistant Certificate preferred.
• Two-year minimum experience working in medical or clinical field required.
• Experience working with referrals/authorizations and with an Electronic Health System required.
• Bilingual English, Spanish/Mandarin/Cantonese depending on location preferred.

Responsibilities

• Scheduling and coordinating urgent, routine and follow-up specialist appointments for IDT-approved authorizations.
• Collaborating closely with members of the IDT team to coordinate specialty services.
• Advocating for participants’ specialty needs.
• Acting as a liaison between the participant, Primary Care Physician (PCP), PACE Center staff, specialty providers, and Utilization Management to ensure timely access to specialty care.

Preferred Qualifications

• Medical Assistant Certificate preferred.
• Bilingual English, Spanish/Mandarin/Cantonese depending on location preferred.