Security & IT Operations Analyst
| Company | Kepler Communications |
|---|---|
| Location | Toronto, ON, Canada |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Junior |
Requirements
- 1–2 years of experience in a cybersecurity, IT support, or systems operations role.
- Familiarity with EDR platforms (e.g., SentinelOne, CrowdStrike, Defender).
- Basic knowledge of Windows/macOS administration and identity platforms (e.g., Azure AD).
- Experience with ticketing systems and collaborative tools (e.g., Jira, Confluence).
- Exposure to scripting (PowerShell, Bash) and willingness to automate simple tasks.
- Comfortable with networking basics (TCP/IP, DNS, VPNs, firewalls).
- Excellent interpersonal and communication skills, both written and oral.
- Ambitious and highly self-motivated, with the ability to manage competing priorities and meet deadlines.
- Flexible, hands-on approach to work in a fast-paced, high-pressure, and collaborative environment.
- This is a hybrid role and will require duties to be performed in the office environment.
Responsibilities
- Support the rolling out and formalizing of Kepler’s Application Security program.
- Perform routine infrastructure and application vulnerability scanning and help coordinate remediation efforts.
- Monitor and triage security alerts from EDR, SIEM, email filters, and cloud-native tools.
- Assist with incident response activities including initial containment, evidence collection, and documentation.
- Help enforce endpoint security policies (e.g., disk encryption, AV/EDR, firewall configurations).
- Support user awareness campaigns and phishing simulations.
- Maintain asset inventory and participate in audits of devices and applications.
- Review access requests and help enforce least-privilege and zero trust principles.
- Provide Level 1/2 support for IT systems including laptops, user accounts, collaboration tools, and networking basics.
- Facilitate the onboarding process for new hires, including imaging systems, providing equipment, and setting up proper account access.
- Support the patching of OS and third-party software across devices and servers.
- Help maintain SaaS tools, device management platforms (e.g., Intune, JAMF), and MDM policies.
- Maintain documentation for Security, IT processes, procedures, and troubleshooting guides.
- Assist the system administrator with backup/restore, business continuity, and disaster recovery procedures.
Preferred Qualifications
-
No preferred qualifications provided.