Security Manager

Security Manager

Requirements

• Minimum of 5 years of experience in security management, preferably in a data center or critical infrastructure environment.
• Experience with heavy construction and managing security in dynamic environments.
• Experience with Genetec or other ACS tools.
• Strong organizational and time management skills.
• Excellent communication and presentation abilities.
• Proficiency with security reporting tools and software.
• Solid troubleshooting skills for equipment or software issues.
• Ability to develop and maintain security policies, procedures, and documentation.
• Detail-oriented and capable of managing multiple tasks simultaneously.
• Initiative-driven with a focus on achieving results.
• Team player with strong interpersonal skills.
• Commitment to maintaining high standards of security and safety.

Responsibilities

• Manage and coordinate vendor service calls and preventative maintenance inspections.
• Train personnel in physical security procedures and the use of physical security equipment.
• Prepare, maintain, and update physical security policies & procedures, physical security system drawings, or related documentation.
• Onboard and orient all new security hires.
• Enforce safety regulations at the facility.
• Direct, inform, and escort visitors, customers, and suppliers.
• Maintain order and prevent undue unrest, offense, or theft of property.
• Control access and enforce the facility’s internal and outdoor traffic regulations for staff, visitors, users, and suppliers, as well as all applicable regulations.
• Make periodic rounds (physical and camera) to detect any anomalies.
• Schedule regular patrols, assign tags at required areas, run reports, and become familiar with all features of the reporting tool and software provided by 3rd party security services.
• Manage weekly/monthly 3rd party security invoices and hours.
• Generate reports as needed for VDC Audits and as required by customers.
• Create and modify panel configurations, door contacts/inputs, clearance levels, etc.
• Conduct physical security audits to identify potential vulnerabilities in existing physical security systems.
• Create, manage, and maintain access levels for all Vantage data centers.
• Retrieve video footage as requested or required for legal, law enforcement, or operational review.
• Hands-on troubleshooting and repair as needed.
• Collaborate with other departments during system design, implementation, and commissioning of new VDC buildings to ensure projects are completed per VDC standards, safety is maintained, and all timelines are met.
• Help lead the setup of overall security at new sites and teams.
• Resolve conflicts and issues that arise on-site and find feasible solutions.
• Organize meetings, present on Microsoft Teams to other teams, and manage the site itself.
• Provide technical support to end users and field labor when applicable.
• Update and maintain spare parts using a tracking sheet.
• Use solid troubleshooting skills to isolate and fix problems in malfunctioning equipment or software.
• Handle additional duties as assigned by Management.

Preferred Qualifications

• Travel required is expected to be up to 5% but may increase over time as the business evolves.