Senior Account Executive – Gift

Senior Account Executive – Gift

Requirements

• 4-6 years of Sales experience or relevant work experience with 2+ years of relevant sales experience in the Gift and Home Goods category
• Expertise running a sales pipeline and ability to effectively manage multiple relationships at a time
• High level of flexibility and excitement for a fast-paced environment with constant change
• Motivated by and invests heavily in the success of your team
• Passion and empathy for customers in the retail landscape
• Analytical and data-conscious
• Operationally-minded and driven by process
• Calm and collected; eloquent and concise in your communication

Responsibilities

• Manage a book of business (territory) with the goal of optimizing the incremental order volume that new brands bring to the Faire platform – including identifying who to target and how to engage them across multiple channels
• Be able to set your own sub-targets that ladder and influence your overall goal and hold yourself accountable to achieving them
• Independently leverage business and customer data to identify prospects that could be a good fit for Faire based on category insights, seasonality, and patterns of previous success from existing customers
• Support your customers through their first quarter on Faire – helping them understand what Faire offers and guiding them through best practices to receive orders
• Lead every customer interaction with an ability to ask a personalized set of questions to understand every customer’s unique business and, based on those responses, shape Faire’s value propositions to meet each unique customer’s set of problems
• Partner directly with customers’ sales and marketing teams to incorporate Faire’s platform into their workflows and collateral – educating them on how best to drive success on Faire
• Develop a personalized onboarding plans based customers needs that can balance both near- and long-term success for Faire and the customer
• Be able to independently make the decision on when to move forward or pass on a potential prospect if the partnership is unlikely to succeed
• Act as the key category manager for the gift vertical – identifying insights, trends, and product blockers – to use in planning process and in thought leadership collateral
• Be solution-oriented to common objections or roadblocks to category growth. Size the opportunity of the unlock, resources needed, and act on it with product & leadership teams
• Understand how competitors & industry players operate and Faire’s key differentiators
• Research trends and noteworthy events happening across the industry, your vertical and with your key accounts
• Be able to identify patterns and trends across all gift sub-categories including home decor, kitchen, candles, bath, fragrances, etc.
• Collaborate with and mentor a dedicated SDR on prioritization and messaging strategies for key accounts
• Drive Faire’s value props, messaging and strategy across various surface areas from nurture emails to call outreach to in-person tradeshows, events and customer visits
• Research and identify new business opportunities to pursue to drive up incremental revenue for Faire platform
• Develop content for and host webinars to engage leads in your vertical and/or share out best practices for onboarding success
• Collaborate with marketing to develop top of funnel messaging to live on websites, paid advertising, and nurture emails to drive leads

Preferred Qualifications

• Experience and comfort with technology and learning new SaaS or AI tools (ie, Salesforce, SalesLoft, Mode, Sales Navigator, custom internal tools) is a plus