Senior Administrative Assistant – Administrative Support Assistant III – Customer Experience Operations

Senior Administrative Assistant – Administrative Support Assistant III – Customer Experience Operations

Requirements

• High School Diploma, GED or equivalent certification
• At least 2 years of Administrative experience
• At least 2 years of experience in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint) or Google Suite

Responsibilities

• Managing daily calendars for multiple executives, demonstrating flexibility and problem-solving abilities to adjust or prioritize schedules based on last-minute changes
• Arrange and reserve conference rooms, catering, audio/video and other essential services as needed for meetings and conferences
• Coordinate travel arrangements and create expense reports in a timely manner using Capital One systems
• Drive key team activities and events (such as all-hands meeting, team meetings, conferences, ordering supplies and social events)
• Prepare professional business communication documents including memos, letters, and emails
• Build and maintain good business relationships with executives and administrative staff across the organizations
• Participation in general administrative duties (copying), distributing mail, ad-hoc projects, committees and/or group events
• Promote a fun and team-oriented work environment

Preferred Qualifications

• Associate’s degree
• At least 5+ years of experience as an Executive Assistant or Administrative Assistant in a fast-paced environment
• At least 3+ years of calendar management supporting multiple executives
• At least 1+ year of meeting and event planning experience
• Experience setting up video conference and Zoom/Skype technology for meeting user
• Experience planning ahead and managing time effectively
• Excellent written and verbal communications
• Excellent organizational skills