Senior Analyst – Expense and Travel Management

Senior Analyst – Expense and Travel Management

Requirements

• Minimum of 5 years’ experience in Finance.
• University degree in accounting or a related discipline.
• Proficiency in Concur Expense and Travel modules is an asset.
• Knowledge of Travel Management is an asset.
• Strong analytical skills and results-oriented mindset.
• Attention to detail, accuracy, and completeness.
• Ability to manage high volumes of work while meeting tight deadlines.
• Strong Microsoft Office product user (Excel, Word, PowerPoint).
• Organized and thorough in managing tasks.
• Knowledge of accounting standards & principles.
• Must be able to work independently with minimal direction as well as part of a team.
• Strong customer service, collaboration, interpersonal and communication skills.
• Identify and implement process improvements where necessary.

Responsibilities

• Act as Subject Matter Expert in relation to expense claims and policies, corporate credit cards, corporate travel and SAP Concur Expense and Travel module.
• Recommend and implement process improvement initiatives to drive efficiency and mitigate operational risks in expense and travel management processes.
• In partnership with the Senior Manager, lead the implementation of expense and travel management solutions as required.
• Oversee the audit procedures within SAP Concur and understand the importance of internal financial controls to identify potential gaps in internal controls.
• Test any systems upgrades and any other application(s) applicable to his/her process.
• Accountable for ensuring expense reimbursements comply with HOOPP’s Expense Policy and Guidelines before payment.
• Review and approve the work performed by Senior Specialist, Expense and Travel Management and determine if further investigation or documentation is required.
• Review documentation of exceptions. Exercise professional skepticism when evaluating the validity of claims and escalate appropriately to the Senior Manager, Corporate Payables, Expenses and Travel Management.
• Oversee the timely follow-up of outstanding expense report audit enquiries.
• Responsible for reviewing and maintaining the Expense Guidelines and Policies for effectiveness and recommending changes as required.
• Work closely with HOOPP’s travel partner, ensuring operational effectiveness and monitoring service levels.
• Provide support such as training and troubleshooting for SAP Concur Expense and Travel modules.
• Accountable for the administration, reconciliation, issuance, and cancellation of corporate credit cards.
• Identify, recommend, and generate key operational metrics for expense reimbursements and business travel.
• Responsible for KPI and operational oversight reporting for expense claim activity, business travel and recommending operational improvements.
• Report on outstanding, aged corporate credit card transactions each week, recommending any process improvements to management.
• Support taxable benefit reporting, ensuring Tax and HR requirements are met.
• In partnership with the Sr. Manager, evaluate operational activities and recommend financial controls for areas of responsibility to support the objectives of the Internal Controls over Financial Reporting (ICFR) program.
• Organize the delivery of requested information to external auditors and respond to audit inquiries during the annual interim and year-end audits.
• Coordinate the delivery of materials for controls testing in scope under the Internal Controls Over Financial Reporting (ICFR) program, respond to questions from the ICFR team and auditors, and escalate any issues as needed.
• Update ICFR narratives on a timely basis.
• Lead and review the documentation of desktop procedures, process narratives and training materials for expense reimbursement processing, business travel and compliance activities, ensuring all are current and effectively support expense claim activities both within the department and all lines of business.
• Act as backup for Senior Specialist, Expense and Travel Management.
• Participate in ad-hoc projects as required.

Preferred Qualifications

• Proficiency in Concur Expense and Travel modules is an asset.
• Knowledge of Travel Management is an asset.