Senior Associate - Community Management

Senior Associate – Community Management

Bachelor’s Degree; 1-3 years related professional experience
Exceptional writing skills
Storytelling aptitude
Strong analytical skills
Experience and knowledge in Digital Marketing/Social Media Management is required
Experience working with project managers and creatives
Strong oral and written communication skills
Proficient with Microsoft Office

Community Management: monitoring of owned social channels using social media tools to assign, and appropriately evaluate engagements from community, including Brand partnership and influencer engagements
Remain current on cultural trends and technology while looking for opportunities to incorporate the Brand into conversations
Identify and escalate trending social topics or content to account and strategy teams
Research automotive market and identify areas of opportunity for automotive parts and services brands within social platforms and digital landscape
Liaison between a cross-functional project team, which includes Creative, Paid Media, and Analytics
Escalate potential crises or negative sentiment internal teams
Conduct social media research
Participate in agency brainstorms
Post content across social media platforms

Be a demonstrated self-starter and work well within a highly collaborative, multi-disciplinary team
Willingness to learn the automotive industry; and the specifics of this part of the business: bi-directional charging, electric vehicles, batteries and more
Have excellent organization and time management skills
Have a passion and experience for social media and stay ahead of the curve on industry developments
Have very strong written and verbal communications skills
Must feel comfortable learning new systems and tools
Have community management experience
Experience activating paid media campaigns a plus
Ability to effectively manage multiple tasks concurrently
Ability to assign priorities and meet due dates