Senior Associate – Investor Services
| Company | SS&C |
|---|---|
| Location | Toronto, ON, Canada, Mississauga, ON, Canada |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Senior |
Requirements
- Minimum 3 years’ experience in Hedge/Private Equity Fund administration and/or Investor/Shareholder services
- Undergraduate degree or equivalent experience
- Advanced knowledge of Microsoft Office product suite, specifically Excel
- Strong Communication skills both oral and written
- Excellent interpersonal skills and customer service orientation
- Ability to work in a demanding environment and adjust to multiple demands; shifting priorities; ambiguity and rapid change
Responsibilities
- Act as main contact for fund investors and managers via email and telephone correspondence
- Process investor subscription and redemption activity in accordance with the fund’s offering documents and anti-money laundering (AML) requirements
- Communicate pending transactions to fund management as required
- Prepare and validate investor statements to fund accounting information
- Prepare distribution of investor statements, letters and miscellaneous documents in accordance with investor and fund management instructions
- Ensure distribution information is up to date and compliant in accordance with investor and fund management instructions
- Prepare wire transfer instructions in accordance with investor and/or fund management instructions through various Internet banking platforms
- Confirm expected cash activity was processed by the bank and communicated to fund accounting and/or fund management
- Comply with department policies and procedures for processing of above activities
- Participate in system and process enhancement
- Perform other related duties as assigned by department management
Preferred Qualifications
- Experience in the financial services is a plus
- Knowledge of Anti-Money Laundering and KYC procedures is a plus
- Overtime may be required to meet Client and Department deliverables
- Due to global client base requirements; coverage on Canadian holidays may be necessary