Senior Associate – Tech Publications
| Company | Carrier Global |
|---|---|
| Location | Indianapolis, IN, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Associate’s |
| Experience Level | Mid Level |
Requirements
- Associate’s Degree
- 2 + years of experience as a Technical Writer.
Responsibilities
- Write and edit and maintain technical documents
- Maintain web-based document library content to ensure that all documents are consistent and up to date
- Meets with engineers, and project managers to learn about specific products
- Research to fully understand products and product lines.
- Plans writing processes and communicates regularly with document approvers to meet project goals and deadlines
- Creates or works with engineering to create diagrams, charts, and other visual aids to assist readers in understanding a product or process.
- Gathers to improve technical documents.
- Performs other related duties as assigned.
Preferred Qualifications
- Skilled in Adobe FrameMaker as well as Illustrator, InDesign and Photoshop
- Skilled in Microsoft Excel, Word, PowerPoint and SharePoint
- Demonstrates solid understanding of the HVAC business and literature development.
- Passion for servicing customers.
- Ability to listen to customer needs and quickly act to solve their problems, go above and beyond to exceed their expectations.
- Proven ability to execute with speed and exhibit a bias for action mindset.
- Ability to think outside the box, innovate and implement progressive, sustainable solutions.
- Strong ability to work in diverse, cross functional project teams to achieve high levels of performance in a dynamic, changing environment. Successful experience with collaborating and working in a matrix environment.
- Strong time-management skills with the ability to work with a sense of urgency under demanding deadlines
- Highly efficient project management abilities and the ability to balance multiple projects
- Excellent analytical, organizational and communication skills
- Understanding of residential HVAC applications and market dynamics preferred
- Highly organized with strong attention to detail, while also able to manage multiple priorities
- Demonstrates self-initiative, sense of ownership, quality, and customer satisfaction orientation