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Senior Business Analyst – Mobile Banking Team

Senior Business Analyst – Mobile Banking Team

CompanyRoyal Bank of Canada
LocationToronto, ON, Canada
Salary$Not Provided – $Not Provided
TypeFull-Time
DegreesMaster’s
Experience LevelSenior

Requirements

  • 5+ years of experience as a Business Analyst and/or Business Systems Analyst, preferably within large Financial Institutions.
  • Strong experience in both business and technical analysis, with the ability to bridge the gap between business needs and technical solutions.
  • Experience with user stories, business and systems specifications, business context diagrams, business process maps, use cases and user story maps.
  • Experience working on Digital (Online and Mobile) banking projects
  • Hands-on experience with agile methodologies and working on agile projects
  • Experience in requirements elicitation techniques such as Document analysis, Interviews, Facilitated workshops, Observation, Prototyping, Focus groups, Surveys

Responsibilities

  • Perform stakeholder analysis to identify impacted groups and stakeholder responsibilities.
  • Develop requirements plans and accurate estimates for completion of requirements, continuously improving the level of detail and accuracy of estimates.
  • Manage risks, assumptions and constraints for requirements, and communicate to appropriate parties
  • Define the business analysis approach including tasks and deliverables based on the project and delivery methodology.
  • Lead requirements prioritization and leverage techniques to identify business priorities.
  • Facilitate collaborative sessions with large and diverse business stakeholder groups to drive requirements discovery, analysis, review and prioritization.
  • Act as a liaison between business and technical teams, ensuring alignment and effective communication throughout the project lifecycle.
  • Analyze and document detailed business requirements and system requirements using enterprise standard requirements methodology.
  • Verify requirements for quality and validate requirements with the impacted stakeholders.
  • Build and maintain a repository of reusable requirements documentation to support future initiatives, following the enterprise and digital standards.
  • Resolve conflicts/issues on behalf of BA team and escalate as required.
  • Support Design, Development, and QE activities by providing requirements clarifications.
  • Support QE test activities including planning, defect triage, and root-cause analysis for requirements-related issues.
  • Support the consistency of standards and adherence to enterprise requirements methodology within own BA team.
  • Effectively communicate and build rapport with team members and stakeholders.

Preferred Qualifications

  • Certified Business Analysis Professional (CBAP) or Project Management Institute –Professional in Business Analysis Certification (PMI – PBA)
  • Agile certifications such as Certified ScrumMaster (CSM), Certified Scrum Product Owner (CSPO), or similar.
  • Master’s Certificate in Business Analysis