Senior Business Development Executive – Amazon Connect
| Company | WillowTree |
|---|---|
| Location | Toronto, ON, Canada, Remote in Canada, Vancouver, BC, Canada |
| Salary | $132000 – $165000 |
| Type | Full-Time |
| Degrees | Bachelor’s, MBA |
| Experience Level | Senior, Expert or higher |
Requirements
- 7+ years of Amazon Connect sales experience
- Strong knowledge of Amazon Connect and the broader cloud contact center landscape, and, ideally, knowledge of the Local Measure / Amazon Connect value proposition
- Proven success in meeting and exceeding sales targets in complex B2B environments
- Demonstrated ability to build, lead, and motivate high-performing sales teams
- Excellent communication, presentation, and executive-level relationship-building skills
- Experience managing long and complex sales cycles, including stakeholder alignment and negotiations
- Strong analytical, strategic thinking, and problem-solving capabilities
- Bachelor’s degree in Business, Marketing, Computer Science, or a related field
Responsibilities
- Lead and scale the Local Measure / Amazon Connect sales practice across target regions and industries
- Build and maintain a robust sales pipeline focused on revenue growth, customer adoption, and market expansion
- Recruit, mentor, and lead a high-performing sales team specializing in cloud contact center technologies
- Drive sales opportunities in collaboration with AWS account teams, partners, and internal stakeholders
- Develop and execute strategic sales plans that align with organizational objectives and market trends
- Present and demonstrate the value of Engage for Amazon Connect to prospects, customers, and partners
- Cultivate deep relationships with AWS and other ecosystem partners to drive joint success and co-selling opportunities
- Stay informed on industry trends, competitive offerings, and evolving customer needs in the contact center space
- Partner with marketing, product, and customer success teams to align sales efforts with broader go-to-market strategies
- Consistently meet or exceed revenue targets and performance goals
Preferred Qualifications
- Experience with Local Measure’s Engage platform or similar omnichannel customer engagement tools
- AWS certifications or a deep understanding of the AWS ecosystem
- Familiarity with contact center operations, customer service workflows, and industry best practices
- Background in partner ecosystem development and co-selling strategies
- Proficiency with CRM systems and sales enablement tools
- MBA or advanced degree in a relevant field