Senior Business Systems Analyst

Bachelor’s degree in computer science, business, or related field and/or equivalent combination of education and experience
6+ years of experience implementing, configuring, and managing Salesforce environments
Experience with Salesforce CPQ implementation and management
Knowledge of Salesforce object schema and relationship with the ability to build Salesforce Reports or query data using SOQL
Experience analyzing large data set using Excel or Google Sheets
Exceptional problem solving and analytical skills in relation to user processes and system gaps
Familiarity with project management methodology such as Scrum-Agile and Kanban
Understand system integration and ETL processes
Strong verbal and written communications with ability to effectively communicate complex information to audiences at all levels of the organization

Gather requirements from business stakeholders and refine into actionable items for technical development or research
Develop and implement Salesforce changes that deliver a solution to business problems
Understand business and technical priorities and ensure alignment with cross-functional teams and business stakeholders
Understand our Salesforce data points and their impact on data dependent processes, automation, and analyses
Own the maintenance and enhancement of essential processes within Salesforce and the Business System technology stack
Provide support to team members on overall system design, integrations and enhancements

Experience with the implementation and management of SaaS integrations for Salesforce such as Zendesk or Zapier
Demonstrated ability to work effectively within a team in a fast-paced environment
Demonstrated ability to set proper time and resource expectations with stakeholders
Works effectively and diligently with or without deadlines