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Senior Business Systems Analyst – Legal
Company | SOCi |
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Location | Vancouver, BC, Canada |
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Salary | $80000 – $90000 |
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Type | Full-Time |
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Degrees | |
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Experience Level | Senior |
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Requirements
- 3+ years of experience with legal and procurement systems (Zip preferred)
- Proven experience with legal tech implementations, especially AI-driven tools
- Experience with CLM systems, particularly IronClad
- Strong project management skills, capable of managing multiple initiatives simultaneously
- Experience integrating systems via both native connectors and open API platforms
- Deep understanding of both vendor and customer contract lifecycles
- Experience with SQL or an object oriented programming language preferred
- Demonstrated ability to work collaboratively across various departments
- Process oriented thinker with excellent problem-solving and decision-making skills
- Effective communicator with strong interpersonal skills.
Responsibilities
- Implement and maintain legal tech solutions (e.g., Ironclad contract lifecycle management, e-billing, matter management, and compliance tools)
- Maintain and optimize procurement systems and workflows (Zip)
- Train legal and cross-functional teams on legal tech platforms
- Optimize reporting and analytics to track legal team performance
- Manage other legal apps, including DocuSign
- Streamline legal department workflows, policies, and procedures, with a focus on implementing AI features in our tools to improve process efficiency
- Manage workflow templates ensuring they are progressing in a timely manner, focusing on clearing roadblocks when presented
- Update and optimize workflows in Zip based on changes in corporate reporting, policy changes, etc.
- Maintain Ironclad reporting on Legal team KPIs and insights
- Develop and manage playbooks, templates, and self-service tools
- Support knowledge management and document retention strategies
- Build project plans in ClickUp, and track and report on progress for larger projects, such as importing sales contracts into Ironclad
- Update legal slack channels monthly for new sales and CS team members
- Provide weekly update to the legal team on new features and capabilities in our legal tech stack
- Partner with Legal, HR, Finance, and IT on compliance, policies, and enterprise-wide initiatives
- Work with Legal and Procurement to streamline contract and vendor processes and management including Practical Law
- Support risk management, regulatory compliance, and governance projects
- Lead or contribute to process improvement projects across the legal function
- Work with Stakeholders on documenting business requirements on translating them to technical requirements
- Establish KPIs and dashboards to measure operational effectiveness
- Support change management efforts to improve legal department adoption of new tools/processes
- Be willing to adapt to changes in the job description as deemed necessary by the business and accept all other duties as assigned.
Preferred Qualifications
- Experience with SQL or an object oriented programming language preferred