Senior Business Systems Consultant
Company | Wells Fargo |
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Location | Columbus, OH, USA |
Salary | $Not Provided – $Not Provided |
Type | Full-Time |
Degrees | |
Experience Level | Mid Level, Senior |
Requirements
- 4+ years of Business Systems Data experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- 2+ years of experience coordinating between 3rd party vendors and internal technology teams
- 2+ years of experience with enterprise software procurement and deployment
Responsibilities
- Evaluate moderately complex business problems and provide technical assistance in identifying automated systems and related procedures that are cost effective and meet business requirements
- Review and evaluate moderately complex technical business problems that can be resolved through internet or intranet based solutions
- Present recommendations for resolving business problems
- Coordinate communication and information flow between business and technology teams
- Work with business user groups to provide training, handle questions, observe user needs, and document results
- Partner with business and technology teams to evaluate moderately complex business problems related to assistive technology
- Collaborate and consult with HR Accommodations and other technology teams to evaluate and resolve issues in order to identify technological solution
- Support product management, procurement, packaging, and deployment of assistive technology software
- Contribute to the development of systems and procedures that are both cost effective and meet the relevant business requirements
Preferred Qualifications
- The preferred candidate will have experience with assistive technologies such as: JAWS, NVDA, ZoomText, Dragon Naturally Speaking, CapTel, Braille display, and various other assistive technology hardware/software.
- Knowledge and understanding of assistive technology and workplace accommodations
- 1+ years’ experience in Agile methodologies
- Knowledge and understanding of Information Technology governance risk and compliance processes such as; policies, control standards, risk management concepts, or information security
- 1+ years’ experience using Jira – Kanban and/or Scrum
- 6+ months experience of case management experience in ServiceNow