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Senior Business Systems Consultant

Senior Business Systems Consultant

CompanyWells Fargo
LocationColumbus, OH, USA
Salary$Not Provided – $Not Provided
TypeFull-Time
Degrees
Experience LevelMid Level, Senior

Requirements

  • 4+ years of Business Systems Data experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 2+ years of experience coordinating between 3rd party vendors and internal technology teams
  • 2+ years of experience with enterprise software procurement and deployment

Responsibilities

  • Evaluate moderately complex business problems and provide technical assistance in identifying automated systems and related procedures that are cost effective and meet business requirements
  • Review and evaluate moderately complex technical business problems that can be resolved through internet or intranet based solutions
  • Present recommendations for resolving business problems
  • Coordinate communication and information flow between business and technology teams
  • Work with business user groups to provide training, handle questions, observe user needs, and document results
  • Partner with business and technology teams to evaluate moderately complex business problems related to assistive technology
  • Collaborate and consult with HR Accommodations and other technology teams to evaluate and resolve issues in order to identify technological solution
  • Support product management, procurement, packaging, and deployment of assistive technology software
  • Contribute to the development of systems and procedures that are both cost effective and meet the relevant business requirements

Preferred Qualifications

  • The preferred candidate will have experience with assistive technologies such as: JAWS, NVDA, ZoomText, Dragon Naturally Speaking, CapTel, Braille display, and various other assistive technology hardware/software.
  • Knowledge and understanding of assistive technology and workplace accommodations
  • 1+ years’ experience in Agile methodologies
  • Knowledge and understanding of Information Technology governance risk and compliance processes such as; policies, control standards, risk management concepts, or information security
  • 1+ years’ experience using Jira – Kanban and/or Scrum
  • 6+ months experience of case management experience in ServiceNow