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Senior Claims Resolution Specialist – Bodily Injury

Senior Claims Resolution Specialist – Bodily Injury

CompanyLiberty Mutual
LocationIndianapolis, IN, USA
Salary$Not Provided – $Not Provided
TypeFull-Time
DegreesBachelor’s
Experience LevelSenior

Requirements

  • Strong written and oral communications skills required.
  • Strong interpersonal, analytical, negotiation and investigative skills required.
  • The capabilities, skills and knowledge required is normally acquired through a Bachelor’s degree or equivalent experience and at least 3 years of directly related experience.
  • Ability to obtain proper licensing as required.

Responsibilities

  • Manages, investigates, and resolves claims. Investigates and evaluates coverage, liability, damages, and settles claims within prescribed authority levels.
  • Identifies potential suspicious claims and refers to SIU and identifies opportunities for third party subrogation.
  • Prepares for and attends trials, hearings and conferences and reports to Home Office and local management on status.
  • Confers with trial counsel and prepares trial reports.
  • Communicates with policyholders, witnesses, and claimants in order to gather information regarding claims, refers tasks to auxiliary resources as necessary, and advise as to proper course of action.
  • Responds to various written and telephone inquiries including status reports.
  • Ensures adequacy of reserves.
  • Recommends reserve increases on cases in excess of authority.
  • Accountable for security of financial processing of claims, as well as security information contained in claims files.
  • Updates files and provides comprehensive reports as required.
  • Responsible for managing the practices and billing activities of outside and in-house counsel.

Preferred Qualifications

  • 3+ years of Personal Lines Third Party Auto Casualty experience
  • 3+ years of Litigation experience