Senior Client Executive-Marine
Company | Marsh & McLennan |
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Location | Toronto, ON, Canada |
Salary | $Not Provided – $Not Provided |
Type | Full-Time |
Degrees | |
Experience Level | Expert or higher |
Requirements
- A minimum of 10 years experience in Marine insurance
- Excellent communication (verbal and written) and interpersonal skills, with the ability to interact at all levels of the organization
- Demonstrated ability to independently service medium- to larger-end (somewhat complex) accounts
- Developed client relationships with Economic Buyer and Risk Manager
- Good knowledge of client risk issues and Marsh solutions
- Effectively manage and retain renewal business
Responsibilities
- Review client/prospect exposure loss experience and current coverage, and analyze the risk to determine the product/service requirements
- Communicate client needs and binding instructions to insurers
- Implement and maintain a quality service plan, including ensuring the accuracy of binders, policies, and other relevant documents
- Create and present renewal proposals to existing clients
- Contribute to placement strategy
- Negotiate complex insurance programs with underwriters when required
- Advise clients on coverage issues
- Conduct stewardship meetings with client participation
- Along with the team, generate new sales through existing clients and client referrals in accordance with the business plan
- Manage timely billing/collection for each client
- Develop a working relationship with all functions within the company to improve client service and increase cross-selling opportunities
- Engage the appropriate industry group and Marsh resources to offer best in-front resources for each client/prospect
- Participate in professional development activities/courses
- Comply with Marsh Excellence and Professional Standards to ensure quality service to all clients
Preferred Qualifications
- Experience managing a book of complex Marine clients
- Strong organizational skills in prioritizing work, multi-tasking and consistently meeting deadlines
- RIBO and/or CIP License
- Effective team player
- Computer literate with proficiency in email, spreadsheet software as well as in-house proprietary financial and sales-reporting systems