Senior Client Manager
| Company | Marsh & McLennan |
|---|---|
| Location | Westport, CT, USA, New York, NY, USA |
| Salary | $212000 – $318000 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Expert or higher |
Requirements
- Minimum of 15 years of experience in a consulting environment, with demonstrated success in client management.
- Strong project management, financial acumen, and communication skills.
- Ability to understand and respond to client business needs, priorities, and industry environments.
Responsibilities
- Manage a portfolio of large/jumbo client accounts (5,000+ employees), ensuring client satisfaction and addressing escalated issues effectively.
- Grow client revenue by establishing internal and external networks and channels with key buyers while generating new business opportunities.
- Develop and maintain process rigor on business development leads, tracking activities, and driving teams toward success.
- Navigate internal networks to bring together cross-LOB and Marsh McLennan teams to create tailored solutions that meet client needs.
- Collaborate with Mercer consultants and thought leaders to design strategic growth plans and engage C-suite executives in client and prospect organizations.
Preferred Qualifications
- Experience in engaging with C-suite and senior-level executives across HR, Finance, and IT sectors.
- Proven ability to build and expand buyer hubs, enhancing strategic relationships.
- Strong business acumen and a proactive approach to problem-solving and solution architecture.