Senior Collaboration Administrator
| Company | Tanium |
|---|---|
| Location | Oakland, CA, USA, Durham, NC, USA, Reston, VA, USA, Bellevue, WA, USA, Addison, TX, USA |
| Salary | $70000 – $205000 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Senior |
Requirements
- Minimum of 6 years of experience with Microsoft 365 with at least 3 years of experience in designing, implementing, and managing collaboration solutions.
- Extensive experience with PowerShell and other scripting languages for automation and task scripting.
- Comprehensive understanding of Microsoft Teams deployment, management, and troubleshooting.
- In-depth knowledge of SharePoint architecture, customization, and administration.
- Proficiency in Microsoft 365 (M365) administration and configuration.
- Experience with Active Directory and Entra ID.
- Configuration of Enterprise Applications, SSO, and provisioning.
- Expertise in Exchange Online administration and management.
- Experience using Graph API.
Responsibilities
- Ensure seamless integration of collaboration tools and platforms, optimizing workflows and enhancing user experience.
- Customize and configure collaboration tools to meet the specific needs and requirements of the organization.
- Administration and management of M365, SharePoint, Slack, Exchange Online, and Teams, ensuring optimal performance and availability.
- Manage user accounts, permissions, and access controls across collaboration platforms to ensure security and compliance.
- Implement monitoring and maintenance processes to proactively identify and resolve issues, ensuring the reliability and stability of collaboration systems.
- Maintain comprehensive documentation of collaboration system configurations, processes, and procedures.
- Implement and enforce security measures to protect sensitive data and ensure compliance with industry standards and regulations.
- Ensure collaboration systems adhere to legal, regulatory, and internal compliance requirements.
- Participate in incident response efforts related to collaboration systems, including investigation, mitigation, and reporting of security incidents.
- Provide technical support and assistance to end-users, resolving issues related to collaboration tools and platforms.
- Develop and deliver training programs to educate employees on the effective use of collaboration tools.
- Stay up-to-date with industry trends and best practices, proactively identifying opportunities for improvement in collaboration solutions.
- Work closely with other IT teams, business units, and stakeholders to ensure alignment of collaboration solutions with business objectives.
- Manage relationships with collaboration tool vendors and service providers, ensuring timely support and resolution of issues.
- Effectively communicate technical concepts and solutions to non-technical stakeholders, fostering a collaborative and productive working environment.
- Management of Slack Enterprise Grid, ensuring secure integrations.
Preferred Qualifications
- (Preferred) Experience with Slack Enterprise Grid administration and integrations.
- (Preferred) Hands on experience with PowerAutomate.
- (Preferred) Understanding of Copilot integrations within M365 ecosystem.
- (Preferred) Knowledge of mobile device management (MDM) and mobile application management (MAM) solutions.
- (Preferred) Prior experience in a similar role within a large enterprise or multinational organization.