Senior Coronary Renal Denervation Clinical Specialist

Senior Coronary Renal Denervation Clinical Specialist

Requirements

• High School Diploma and a minimum 8 years of work experience in healthcare, field sales or work experience utilizing complex mathematics, mechanical concepts, science, or computing – OR-
• Associate degree and a minimum 6 years of work experience in the healthcare, field sales or work experience utilizing complex mathematics, mechanical concepts, science, or computing – OR-
• Bachelor’s Degree and 4 years of experience.

Responsibilities

• Sales Support for CRDN business units and will assist with the implementation of the sales strategy of the remaining CRDN business units.
• Support the regional CRDN sales strategy as set forth by the National Sales Director; working with sales representatives and managers of all business units to achieve business plans.
• The Clinical Specialist Manager (CSM) and National Sales Director may include primary responsibility for sales if no other sales representative is assigned to the business unit.
• Represents Medtronic during procedures and implants of products to provide troubleshooting and other technical assistance.
• Receives technical inquiries by telephone. Research solutions to questions or problems (e.g. product selection issues, technical questions about Medtronic CRDN products when appropriate, etc.)
• Educates and trains physicians, hospital personnel and office staff on technical matters relating to our products and pacing through conducting and/or coordinating: 1. One-on-one training sessions 2. In-service education programs 3. Seminars and/or outside symposiums
• Assist DM, CSM and in-house training department in educating/training new Clinical Specialists and sales representatives.
• Provide training and resources for hospital staff to enable them to conduct training for their personnel (“train the trainer”).
• Complete necessary documentation and phone calls (customer service).
• Update sales representatives concerning cases. Immediately notifies representatives regarding issues or problems requiring follow-up.
• Serves as effective Medtronic representative to physicians and support staff regarding Medtronic products, service, and support.
• Maintain current knowledge regarding CRDN, Medtronic programs, products and services and competitive products.
• Maintains open, effective communication with all district personnel, customers, and other Medtronic employees.
• Performs other related duties as assigned.

Preferred Qualifications

• Relevant industry, healthcare, industry, marketing, or medical education experience considered where there is specific focus on awareness and education or medical project management.
• Expertise with Microsoft Outlook, Excel, Word and PowerPoint and system tracking.
• Strong project management skills and experience coordinating and executing marketing programs.
• Excellent interpersonal, written, and verbal communication skills.
• Excellent work ethic
• Thorough working knowledge of medical terminology, medical procedures, and the medical device industry.
• Excellent customer service skills and problem resolution skills.
• Ability to effectively build and maintain positive relationships with peers and colleagues across organizational levels.