Senior Digital Producer

Senior Digital Producer

Requirements

• Bachelor’s Degree in Marketing, Communications, or other related field.
• 10+ years of professional experience with a minimum of 8+ years in creative ad agency and/or in-house marketing department.
• 8+ years of digital production experience supporting fully integrated campaigns across digital UX/UI web and app is required.
• A minimum of 8+ years experience with Wrike, Jira, or other related project management platform is required, additional experience leading a migration to a new platform is a plus.
• Fluency in MS Office and Google Suite. Knowledge of creative tools: Adobe, Figma, Braze a plus.
• Experienced in agile, waterfall, or hybrid methodologies.
• Must be self-managed, self-motivated, proactive, detail-oriented, extremely organized, and a collaborative team player.
• Proven facilitator of information, with the ability to work cross-functionally with other departments with exceptional follow-up skills.
• Demonstrated ability to manage multiple projects/priorities that are in constant motion with a keen sense of urgency.
• Proven strong leadership and mentorship experience of 2-3 years in a creative environment.

Responsibilities

• Lead our creative account workflows from start to finish, with a primary focus on UX/UI for our web and app platforms, including the day-to-day account management and production of jobs.
• Collaborate with the Sr. Creative Director of XD to provide process recommendations for optimization.
• Manage and/or support fully integrated campaign efforts that involve high-quality creative content/executions across all our creative channels.
• Expertly guide creative account development through creative review cycles, using your skills to make sure things run smoothly; you’ll also maintain accurate records of meetings, decisions, and next actions.
• During creative development, lead and collaborate with internal teams (including the Design team, Copy team, UX/UI, and Animation team) on multiple projects and deliverables while thriving in a fast-paced, team environment.
• POC for project meetings (kick-offs, WIP meetings, creative reviews, etc), sharing updates and action steps with the broader team.
• Guide producers, creatives, and cross-functional teams to ensure high-quality work that meets or exceeds the brief, while defining and documenting best practices and contributing to company-wide knowledge-sharing efforts.
• Collaborate with XD leads and other teams to develop scopes of work based on business and functional requirements, and organize and lead cross-functional workshops with the creative teams.
• Manage day-to-day escalations and troubleshooting of creative production challenges.
• Lead day-to-day overall creative project team operations that consist of: Overall training, management of project workflows, guidance, and mentorship of overall team.
• Independently scope team workload — monitor project deadlines and then identify and communicate potential changes or overages that may be required.
• Resourcefully manage and clearly communicate creative account timelines, project deliverables, and resourcing needs to stakeholders.

Preferred Qualifications

• Additional experience leading a migration to a new platform is a plus.