Senior Director – Employee Success Business Partner

Senior Director – Employee Success Business Partner

Requirements

• Minimum of 10+ years of strategic HR Business Partner experience
• 15+ years overall HR experience
• Leadership experience
• Experience providing HR business partner support to global organizations of 1000+ employees
• Proven HR experience preferably within a high-growth technology organization
• Knowledge of Excel and PowerPoint: ability to prepare and lead executive-level presentations, and collect, assimilate and analyze data.

Responsibilities

• Strengthen the leadership team of each function by providing coaching and development to executives.
• Act as a change-agent as the ES organization grows with the goal of providing a world class customer and employee experience.
• Lead initiatives ranging from complex to highly complex where the impact is significant in supporting the client’s needs.
• Promote employee and organizational development including management development, succession planning, performance management programs, skills gap analysis, and career development.
• Partner with and between Centers of Excellence (COEs) to deliver seamless human resources processes and programs across the organization.
• Provide client with data, findings, and recommendations of client organizations’ “health” by assessing trends in performance, span of control, employee engagement, manager feedback, attrition and turnover, etc.
• Utilize our own technology like Agentforce to create a great employee experience throughout the entire employee life cycle.

Preferred Qualifications

• Interpersonal skills and organizational agility: Demonstrated track record of developing effective relationships across all levels of the organization and with diverse client groups.
• Change management skills: Ability to add value through change management; help pivot the culture and improve overall effectiveness of the business and teams.
• Resiliency: A successful candidate must be resilient in building relationships with the business executives.
• Problem solving and critical thinking: Approach problem-solving from an evidence-based perspective.
• Strong business acumen: Recognizes and enjoys the business side of business.
• Analytical Skills: Comfort with data and using data to provide insights to help advise and influence business decisions.
• Project Management skills: establish project objectives, analyze data, prioritize responsibilities, delegate tasks, execute project deliverables, track and measure to successful completion.
• Outstanding written and verbal communication skills; must be an articulate and persuasive communicator.
• Ability to work effectively in a team environment and a highly matrixed business environment.
• Proven leadership capability and experience of driving a high level of employee satisfaction within team.
• Ability to conduct group facilitation, and coach and counsel management at all levels.
• Knowledge of staffing and compensation strategies, practices and processes.