Senior Director – Indirect Consumer Solutions
Company | TransUnion |
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Location | Chester, PA, USA, San Francisco, CA, USA, Boca Raton, FL, USA, Chicago, IL, USA, Alpharetta, GA, USA, New York, NY, USA, San Luis Obispo, CA, USA, Greenwood Village, CO, USA |
Salary | $166800 – $250000 |
Type | Full-Time |
Degrees | Bachelor’s, MBA |
Experience Level | Senior, Expert or higher |
Requirements
- Deep knowledge and experience in product strategy and management, preferably consumer facing
- Demonstrated ability to think strategically and conceptualize solutions that solve business problems
- Ability to drive and facilitate discussion amongst key stakeholders in the pursuit of optimal solution strategies
- Proven success navigating large, matrixed organizations – Collaborative, customer-focused individual who can reach across the organization to effect change
- Self-starter, comfortable to start projects from a blank sheet of paper
- Requires 12+ years of related business experience with at least 5 years that focus on product management, market and industry analysis. Experience with a management consulting firm a plus
- Must have strong project management skills, problem solving, and business acumen
- Proven ability to quickly grasp industry and business-wide concepts in order to assess implications to drive actions and to capitalize on opportunities
- Excellent communication and presentation skills with experience in providing crisp, insightful information to senior management teams
- Bachelor’s degree in Business, Science, Engineering or other related discipline. MBA is preferred
Responsibilities
- Owns product vision, business prioritization and roadmap for indirect business based on a robust understanding of the market and our target customer needs
- Develops business cases and advocates for investment as needed, which includes partnering with Operations (Consumer Relations costs), Market (revenue) and IT (investment) teams
- Spends time with customers / partners and consumers capturing VOC and user feedback, applying design thinking principles to understand their problems and needs
- Works with product development teams writing comprehensive product epics and defining solution intent and high-level capabilities
- Is a thought leader and evangelist for both external and internal audiences
- Applies a commercial, user-centric mindset to build robust, market-back GTM strategies
- Ensures the successful roll-out of new products to Customers / Partners and Operations and supports the development and delivery of comprehensive product training
- Monitors and analyzes KPIs, customer feedback and the competitive landscape to identify gaps, weaknesses and opportunities in any part of product delivery
- Manages overall product health including the business prioritization of backlog, ongoing product support and product sunset strategies
- Leads cross-functional teams and ensures alignment across all stakeholder groups
Preferred Qualifications
- Experience with a management consulting firm a plus