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Senior Director – Indirect Consumer Solutions

Senior Director – Indirect Consumer Solutions

CompanyTransUnion
LocationChester, PA, USA, San Francisco, CA, USA, Boca Raton, FL, USA, Chicago, IL, USA, Alpharetta, GA, USA, New York, NY, USA, San Luis Obispo, CA, USA, Greenwood Village, CO, USA
Salary$166800 – $250000
TypeFull-Time
DegreesBachelor’s, MBA
Experience LevelSenior, Expert or higher

Requirements

  • Deep knowledge and experience in product strategy and management, preferably consumer facing
  • Demonstrated ability to think strategically and conceptualize solutions that solve business problems
  • Ability to drive and facilitate discussion amongst key stakeholders in the pursuit of optimal solution strategies
  • Proven success navigating large, matrixed organizations – Collaborative, customer-focused individual who can reach across the organization to effect change
  • Self-starter, comfortable to start projects from a blank sheet of paper
  • Requires 12+ years of related business experience with at least 5 years that focus on product management, market and industry analysis. Experience with a management consulting firm a plus
  • Must have strong project management skills, problem solving, and business acumen
  • Proven ability to quickly grasp industry and business-wide concepts in order to assess implications to drive actions and to capitalize on opportunities
  • Excellent communication and presentation skills with experience in providing crisp, insightful information to senior management teams
  • Bachelor’s degree in Business, Science, Engineering or other related discipline. MBA is preferred

Responsibilities

  • Owns product vision, business prioritization and roadmap for indirect business based on a robust understanding of the market and our target customer needs
  • Develops business cases and advocates for investment as needed, which includes partnering with Operations (Consumer Relations costs), Market (revenue) and IT (investment) teams
  • Spends time with customers / partners and consumers capturing VOC and user feedback, applying design thinking principles to understand their problems and needs
  • Works with product development teams writing comprehensive product epics and defining solution intent and high-level capabilities
  • Is a thought leader and evangelist for both external and internal audiences
  • Applies a commercial, user-centric mindset to build robust, market-back GTM strategies
  • Ensures the successful roll-out of new products to Customers / Partners and Operations and supports the development and delivery of comprehensive product training
  • Monitors and analyzes KPIs, customer feedback and the competitive landscape to identify gaps, weaknesses and opportunities in any part of product delivery
  • Manages overall product health including the business prioritization of backlog, ongoing product support and product sunset strategies
  • Leads cross-functional teams and ensures alignment across all stakeholder groups

Preferred Qualifications

  • Experience with a management consulting firm a plus