Senior Disability Claims Examiner
Company | Prudential Financial |
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Location | Pennsylvania, USA, Vermont, USA, Texas, USA, Montana, USA, Jackson Township, NJ, USA, Florida, USA, South Carolina, USA, Newark, NJ, USA, Georgia, USA, Arizona, USA, Concord, NH, USA, Tennessee, USA, Minnesota, USA, Colorado, USA, Kentucky, USA, New York, NY, USA, Maine, USA, Oklahoma, USA, Ohio, USA, Idaho, USA |
Salary | $64100 – $95300 |
Type | Full-Time |
Degrees | |
Experience Level | Senior |
Requirements
- A minimum of 4 years’ experience in LTD claim management.
- Proficiency in resolving complex claim scenarios with minimal guidance.
- Strong claim/risk management skills and technical knowledge in contract interpretation and administration.
- Excellent organizational and time management abilities.
- Capability to manage multiple and shifting priorities.
- Strong written and communication skills, as evidenced by previous work experience.
- Demonstrated ability to interact positively and effectively with challenging customers.
- Proven success in meeting or exceeding individual professional expectations and team goals.
- High level of adaptability to meet the evolving needs of the organization.
- Exceptional customer service skills.
Responsibilities
- Expertly evaluating and managing an assigned block of Complex Long Term Disability (LTD) claims.
- Focusing on the customer experience to deliver exemplary service.
- Demonstrating the ability to provide accurate, dependable, and trustworthy service to our valued customers.
- Maintaining strong customer relationships through exceptional service.
- Interacting with internal and external stakeholders, including claimants, employers, physicians, attorneys, and others, to gather necessary information for claim decisions.
- Providing technical direction to other claims personnel as needed.
- Ensuring payment period validation, monitoring payment accuracy and timeliness, and overseeing closure plans for other claims personnel as required.
Preferred Qualifications
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No preferred qualifications provided.