Senior Employer Partner Services Consultant
| Company | Guild Education |
|---|---|
| Location | Washington, USA, Kansas, USA, Pennsylvania, USA, Oregon, USA, California, USA, Washington, DC, USA, Texas, USA, Jackson Township, NJ, USA, Florida, USA, Waterbury, CT, USA, Nevada, USA, South Carolina, USA, Georgia, USA, Arizona, USA, Concord, NH, USA, Tennessee, USA, Virginia, USA, Minnesota, USA, Colorado, USA, Utah, USA, New York, NY, USA, Maryland, USA, Wisconsin, USA, Maine, USA, Massachusetts, USA, North Carolina, USA, Oklahoma, USA, Missouri, USA, Ohio, USA, Indiana, USA, Michigan, USA, Illinois, USA, Idaho, USA |
| Salary | $95100 – $125000 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Senior |
Requirements
- Customer success or client services experience (experience working in the healthcare industry a major plus)
- Strong analytical skills and critical thinking skills with the ability to synthesize information and communicate insights effectively
- Excellent written and oral presentation skills including the demonstrated ability to present insights and complex information in a clear and understandable manner
- Exceptional organizational skills, with high attention to detail and the ability to keep track of both the high-level progress and the small details
- Proactiveness in solving problems even if it’s outside of your area and the eagerness to take on additional initiatives as needed
- A team-oriented mindset, thriving in an environment that’s collaborative and celebrates change
Responsibilities
- Know your employer partners’ business opportunities and challenges
- Manage the customer relationship from onboarding to expansion throughout their partnership with Guild
- Assist in the execution of key work streams to ensure employer partners successfully implement & grow their use of Guild offerings, including: Implementation of the Guild platform, Coordination with Guild’s member services team, Analysis of the impact of Guild’s offerings against client key strategic priorities
- Become a trusted advisor by proactively engaging with employer partners to understand their needs, goals and challenges. Use qualitative and quantitative skills and robust problem-solving approaches to develop actionable and compelling recommendations to address their needs
- Increase employer partner’s satisfaction through robust storytelling and content creation, honing your ability to create compelling narratives and visuals while bringing Guild’s insights and strategic initiative ideas to life
- Collaborate with various internal stakeholders to ensure employer partner’s objectives are being met.
Preferred Qualifications
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No preferred qualifications provided.