Senior Flex Family Support Educator
Company | Acadia Pharmaceuticals |
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Location | Detroit, MI, USA, Tampa, FL, USA, Dallas, TX, USA, Raleigh, NC, USA, Chicago, IL, USA, New York, NY, USA |
Salary | $150000 – $187000 |
Type | Full-Time |
Degrees | Bachelor’s |
Experience Level | Senior |
Requirements
- Bachelor’s degree and 7 years of relevant experience in Pharmaceutical Industry, Patient Access, National Accounts, Specialty Pharmacy, Nursing, etc.
- A minimum of 3 years of experience and expertise in Learning & Development positions at a national level.
- Two years (2) minimum of Patient Support, Education or Leadership experience (Patient Education, Patient Access, and/or Patient Engagement Leadership).
- Must possess strong written and verbal communications as well as presentation skills.
- Must display a patient-centric mentality with a high degree of emotional intelligence and empathy.
Responsibilities
- Provide disease state, product, and ongoing therapy management education upon request, in consumer friendly language to the Rett community.
- Determine individual needs of patients and caregivers, and serve as an ongoing resource to provide appropriate education and resources accordingly.
- Collaborates with and provides support for the entire assigned territory, which consists of multiple internal cross-functional partners.
- Assists the development, implementation and execution of new FSE-related initiatives, and supports engagement with FSE regional trainers.
- Demonstrate deep knowledge of disease state, product, and Acadia Customer Support Programs.
Preferred Qualifications
- Rare Disease experience strongly preferred
- Experienced in patient/caregiver education strongly preferred
- Account Management experience preferred
- Advocacy experience preferred
- Strong project management experience