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Senior Flex Family Support Educator

Senior Flex Family Support Educator

CompanyAcadia Pharmaceuticals
LocationDetroit, MI, USA, Tampa, FL, USA, Dallas, TX, USA, Raleigh, NC, USA, Chicago, IL, USA, New York, NY, USA
Salary$150000 – $187000
TypeFull-Time
DegreesBachelor’s
Experience LevelSenior

Requirements

  • Bachelor’s degree and 7 years of relevant experience in Pharmaceutical Industry, Patient Access, National Accounts, Specialty Pharmacy, Nursing, etc.
  • A minimum of 3 years of experience and expertise in Learning & Development positions at a national level.
  • Two years (2) minimum of Patient Support, Education or Leadership experience (Patient Education, Patient Access, and/or Patient Engagement Leadership).
  • Must possess strong written and verbal communications as well as presentation skills.
  • Must display a patient-centric mentality with a high degree of emotional intelligence and empathy.

Responsibilities

  • Provide disease state, product, and ongoing therapy management education upon request, in consumer friendly language to the Rett community.
  • Determine individual needs of patients and caregivers, and serve as an ongoing resource to provide appropriate education and resources accordingly.
  • Collaborates with and provides support for the entire assigned territory, which consists of multiple internal cross-functional partners.
  • Assists the development, implementation and execution of new FSE-related initiatives, and supports engagement with FSE regional trainers.
  • Demonstrate deep knowledge of disease state, product, and Acadia Customer Support Programs.

Preferred Qualifications

  • Rare Disease experience strongly preferred
  • Experienced in patient/caregiver education strongly preferred
  • Account Management experience preferred
  • Advocacy experience preferred
  • Strong project management experience