Senior Implementation Manager

Post-secondary diploma/degree or equivalent work experience; background in finance or IT systems preferred
3–8 years of experience in software application delivery (e.g., systems implementation, project management, analysis, QA, training)
Proficiency in data analysis and Excel
Strong communication skills – both written and verbal – and exceptional organizational abilities
Leadership qualities with the ability to facilitate meetings and decision-making with confidence
Self-starter mindset capable of managing multiple projects independently
Commercial acumen paired with professionalism in customer interactions

Guide public sector clients through all stages of product implementation
Analyze business needs, recommend best practices, and ensure smooth completion of multiple concurrent implementations
Become a subject matter expert in Euna Budget Professional’s budgeting system
Collaborate with clients to identify gaps and improvements to be built in the system to provide an efficient budgeting tool
Lead internal stakeholders to deliver the reporting, integration and product solutions needed by the client
Prepare and migrate client data using Euna Budget’s data load interface
Serve as a business partner to internal teams by sharing your expertise
Oversee multiple implementations from post-sales to full utilization of Euna Budget’s products
Define timelines, track progress, and maintain regular communication with clients
Identify and resolve implementation challenges by collaborating with internal teams to deliver optimal results

Experience in municipal, healthcare, education and/or not-for-profit budgeting
Familiarity with budgeting methodologies like grant accounting or forecasting
Hands-on experience with financial planning applications (web-based preferred)
Report design/documentation using relational databases (SSRS or PowerBI is a plus)
Knowledge of project tracking tools like Cloud Coach or Asana