Senior Instructional Designer
Company | Intuitive Surgical |
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Location | Sunnyvale, CA, USA |
Salary | $Not Provided – $Not Provided |
Type | Full-Time |
Degrees | Bachelor’s |
Experience Level | Mid Level, Senior |
Requirements
- 3-5 years in training facilitation/delivery, technical writing, content development, and curriculum design, with 2+ years of experience in sterile processing and/or hospital OR/Care Teams staff education.
- Strong skills in writing, editing, and structuring training and instructional materials.
- Expertise in conducting content and curricula reviews to ensure alignment with learning objectives and organizational standards.
- High capacity to analyze complex challenges, evaluate data, and implement creative solutions.
- Thrives in dynamic, team-oriented environments, demonstrating adaptability, growth mindset, and results-focused approach.
- Strong interpersonal and communication skills to work effectively with internal cross-functional teams and external partners.
- Minimum Bachelor’s degree (Instructional Design, Education, and Nursing degrees preferred).
- Proficiency in using content design tools (Microsoft, Camtasia, Adobe Creative Suite (Storyline/Rise))
- Proficiency with Microsoft Office applications (Word, PowerPoint, Excel, Teams)
- Familiarity with e-learning authoring and content creation tools
- Strong project management experience (Smartsheet preferred)
Responsibilities
- Serve as a reprocessing subject matter expert, maintaining up-to-date knowledge, expertise, and certifications to inform and drive training execution and curriculum development.
- Deliver virtual and in-person training sessions to diverse audiences, ensuring comprehension of complex processes like sterilization protocols.
- Support reprocessing signoff processes, exploratory in-services, and global I&A expansion and new product development (NPD).
- Complete required departmental qualifications and certifications.
- Collaborate and network with cross-functional experts (e.g., regulatory teams, engineers, field trainers, etc.) and align with evolving global reprocessing standards and competency objectives to enhance training effectiveness.
- Analyze complex reprocessing training challenges by evaluating various factors, including regulatory requirements, industry best practices, and learner needs, to develop effective curricula and training solutions, providing design feedback and input based on reprocessing expertise.
- Create learner-centric experiences, journeys, and training strategy that adhere to adult learning theory and instructional design principles.
- Design and develop accessible, engaging training materials for sterile processing, internal onboarding, commercial training, trainer field support, and hospital Care Teams and Sterile Processing Departments, including training guides, videos, scripts, e-learning modules, onboarding modules, assessments, and facilitator presentations.
- Analyze learner engagement, feedback and assessment results to make data-informed improvements to training materials, ensuring relevance and impact in real-world applications.
- Determine instructional design strategies, assessment techniques, and evaluation criteria to ensure impactful learning outcomes.
- Establish competency-based assessments and certification programs to measure learner success and competency-based skill development.
- Lead projects tailored to innovative training solutions, curricula design, and educational materials that address complex challenges while aligning with company objectives and global compliance standards.
- Lead and support video production, scheduling, and logistics.
- Independently manage multiple projects, prioritize tasks, and meet deadlines in a fast-paced, dynamic environment, with a strong ability to change direction based on business needs.
- Represent the education team in high-level discussions on curriculum development, compliance training, and industry best practices.
- Lead project management initiatives for curriculum global expansion and new product development (NPD).
- Coordinate and collaborate with internal teams, external partners, and diverse stakeholders.
- Engage leadership to advocate for reprocessing education initiatives, ensuring alignment with strategic goals and the development of high-quality curricula and training programs.
- Participate in organizational and departmental-led initiatives to drive operational excellence, efficiency, process standardization, and improved workflows.
- Support video scheduling, production, and operational logistics.
- Mentor and support onboarding of new hires and other team members.
Preferred Qualifications
- Sterile processing certification (CCSVP, CRCST, or equivalent) from HSPA or AAMI
- Background in healthcare training, instructional design, or technical writing
- Experience in creating content for global audiences and compliance-driven training programs
- Experience working in regulated industries is a plus (medical devices, healthcare, biotech, etc.)