Senior Integrations Consultant – Workday Success Plans
Company | Workday |
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Location | Chicago, IL, USA, Atlanta, GA, USA |
Salary | $116900 – $197300 |
Type | Full-Time |
Degrees | Bachelor’s |
Experience Level | Senior |
Requirements
- 5-7+ years of experience with HR and/or Finance systems, including but not limited to Workday, PeopleSoft, SAP, Oracle, and/or JD Edwards
- 2+ years of software consulting experience
- 3+ years of IT implementation experience
- Proficiency with web service technologies with REST & SOAP based web services, JSON, XML, XSLT, Java, .Net or other integration technologies
- 9+ years of experience with HR and/or Finance systems, including but not limited to Workday, PeopleSoft, SAP, Oracle, and/or JD Edwards
- Expert level understanding of Workday Integrations
- 5+ years of software consulting experience
- 5+ years of IT implementation experience
- Experience with enterprise integration patterns
- Proficiency with web service technologies with REST & SOAP based web services, JSON, XML, XSLT, Java, .Net or other integration technologies
Responsibilities
- Conducting research to ensure understanding of customer questions and related Workday concepts.
- Delivering small scope consulting in response to customer requests; providing configuration guidance, demonstrations, considerations, tips & tricks.
- Troubleshooting product configuration to resolve or provide optimal product configuration to meet customer business requirements.
- Clearly and effectively communicating responses and value to customers.
- Creating and delivering customer presentations on how to use Workday features to achieve business goals (Accelerator Webinars).
- Providing one-on-one consulting guidance to accelerate customer feature adoption (Feature Accelerator).
- Reviewing customer tenants to identify adoption opportunities (Feature Adoption Tenant Reviews).
- Completing and maintaining product expertise and Workday Certification(s) along with familiarity with Workday roadmap.
- Keeping up to date with industry practices and the ability to engage with our customers on those topics.
- Helping drive the creation of new programs to drive customer feature adoption.
- Delivering other Customer Enablement services, such as Office Hours to conduct appointment-based consulting engagements providing guidance and product expertise to customers.
- Performing configuration and business requirements reviews with a detailed deliverable calling out opportunities for optimization.
- Providing one-on-one customer configuration designs.
- Deployments including full deployment of Workday features.
Preferred Qualifications
- Workday Certification or ability to certify in at least one of the following: Integrations, Studio, Cloud Connect for Benefits, Cloud Connect for Third Party Payroll
- Experience with middleware systems
- Ability to gain a thorough understanding of Workday concepts as new features are released
- Ability to distill complex concepts into understandable presentations for our customers
- Ability to multitask and work on multiple engagements and deliverables simultaneously
- Strong critical thinking skills so as to understand complex, technical process issues and facilitate/influence decision making
- Excellent verbal and written communication skills in English
- Bachelor’s degree or relevant work experience required. Advanced degree or equivalent experience preferred