Senior IT Engineer
| Company | Character.AI |
|---|---|
| Location | Menlo Park, CA, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Senior |
Requirements
- Advanced knowledge and understanding of MacOS and related systems
- Experience with MacOS mobile device management (MDM) using Jamf, Mosyle, or Kandji
- Experience administrating different SaaS platforms like Slack, Notion, and Jira, among others
- Experience with AV systems such as Zoom and Google Meet, as well experience with event production such as company all hands
- Familiarity with Google Workspace administration (experience with GAM is a plus)
- Demonstrated ability to work autonomously to identify and resolve problems independently
- Familiarity with zero trust principles
- Linux system administration experience
Responsibilities
- Manage and maintain the technology our employees rely on – MacBooks, Google Workspace, employee productivity applications – and the IT infrastructure that helps us securely operate at scale
- Configuring and deploying mobile device management systems, including defining device policies to meet security requirements
- Integrate device posture checks with access control infrastructure
- Integrate SaaS platforms and internal tooling with Single Sign-On
- Define onboarding and offboarding processes, including automated device provisioning
- Manage enterprise SaaS accounts and systems
- General IT support for employees and the organization as needed
Preferred Qualifications
- Windows mobile device management (MDM) experience
- Familiarity with CrowdStrike Falcon
- Experience with access control audits
- Previous experience in a technology startup