Senior Lead Product Designer – Salesforce CRM Tools
| Company | Wells Fargo |
|---|---|
| Location | Charlotte, NC, USA, St. Louis, MO, USA, New York, NY, USA |
| Salary | $111100 – $237100 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Senior |
Requirements
- 7+ years of web application and/or enterprise design experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Responsibilities
- Lead the design, strategy, and implementation of digital product design experiences within the Customer Relationship Management (CRM) suite of applications on our advisor platforms
- Perform discovery, iterative design, testing, and outcome measurement to define core product offerings with innovative UX/UI design that leverages Salesforce platform technologies
- Craft end-to-end user journeys that seamlessly integrate CRM capabilities throughout the platform
- Partner with various stakeholders to drive value, growth, and optimize delivery by employing best practices in user centered design and agile development
- Provide vision, direction, and expertise to senior leadership through compelling design communication
- Strategically engage with all levels of professionals and managers across the enterprise and serve as an expert advisor to ensure the user experience is a key part of the product offering
Preferred Qualifications
- 5+ years’ experience designing experiences for enterprise platforms that includes customer relationship management
- 2+ years’ experience leading design on complex initiatives for large-scale, multi-user platforms
- Experience with current Salesforce platform technologies
- Experience with Lightning Design System
- Figma expertise, including working with design systems and prototyping
- Demonstrated information architecture ability expressing complex data into dashboard summaries with actionable insights
- Data Visualization is a big plus
- Ability to incorporate AI technologies in design solutions
- Experience working independently with stakeholders across all disciplines leading design from concept to completion
- Wealth Management or Fintech experience