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Senior Lead – Tpm
| Company | Klaviyo |
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| Location | Boston, MA, USA |
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| Salary | $198000 – $297000 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Senior |
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Requirements
- Experience as a Technical Program Manager in a high-growth, SaaS environment.
- Proven track record of successfully managing large-scale, complex technical programs, ideally with a focus on performance and reliability.
- Strong understanding of cloud infrastructure, distributed systems, and performance testing methodologies.
- Experience with incident management and crisis communication.
- Excellent communication, collaboration, and problem-solving skills.
Responsibilities
- Define and execute rigorous load testing strategies and schedules to identify and mitigate performance bottlenecks.
- Collaborate with Business Intelligence and Engineering to ensure adequate capacity to handle peak traffic.
- Develop and refine incident management processes specific to BFCM, ensuring rapid response and resolution.
- Proactively identify and mitigate potential risks to platform stability during BFCM.
- Facilitate communication and collaboration across all relevant teams to ensure alignment and execution.
Preferred Qualifications
- Experience with Python as the primary language, Django for the backend, React on the frontend, and AWS.
