Senior Logistics Trade & Compliance Specialist

Senior Logistics Trade & Compliance Specialist

Requirements

• 7+ years of experience in international trade, logistics compliance, and customs operations.
• Strong proficiency in ERP systems (Oracle Cloud ERP, NetSuite preferred) and EDI transactions.
• In-depth knowledge of global trade regulations, HTS classification, ECCN compliance, and customs clearance.
• Experience managing customs brokers, international shipping, and trade licenses.
• Advanced proficiency in Microsoft Excel, Power BI, and logistics reporting tools.
• Excellent problem-solving, analytical, and communication skills.
• Experience working with 3PLs, freight forwarders, and government trade agencies.
• Experience working with Trade Programs (FTZ, Duty Drawback, USMCA, etc.)

Responsibilities

• Monitor and track inbound, outbound, and reverse logistics shipments, ensuring timely and accurate deliveries.
• Investigate and resolve delays, misrouted shipments, lost freight, and discrepancies with carriers and 3PL partners.
• Validate and document Proof of Delivery (POD) and Proof of Pickup for all shipments.
• Ensure compliance with retailer routing guides, international trade laws, and transportation policies.
• Manage retailer chargebacks, claims, and disputes, working with partners to minimize financial impact.
• Validate EDI transactions, ASN accuracy, and compliance reporting to prevent errors.
• Develop and enforce Standard Operating Procedures (SOPs) for logistics compliance.
• Research and resolve trade related issues.
• Prepare training materials regarding Trade Compliance.
• Ensure proper HTS code classification, ECCN compliance, and import/export documentation for global shipments.
• Remain current on Trade Regulatory changes, assess impact and engage in proactive risk management.
• Ensure compliance with international trade regulations and customs requirements. Audit trade controls, processes, and tools for compliance and improvement.
• Oversee customs brokers and validate 100% of broker invoices per SOX compliance.
• Manage export licenses and documentation for regulated goods.
• Monitor, forecast, and optimize duties, tariffs, and trade-related costs.
• Oversee customs bonds and financial trade instruments.
• Ensure all shipments comply with global trade restrictions.
• Maintain compliance records and prepare for trade audits.
• Collaborate with Legal to issue and manage POAs for brokers and partners.
• Ensure all shipments have adequate insurance coverage to mitigate risk.
• Develop and maintain shipment tracking dashboards, compliance reports, and trade analytics.
• Analyze key logistics KPIs (on-time delivery, chargebacks, compliance violations, cost savings) and provide insights.
• Work with IT teams to integrate data analytics tools (Power BI, Tableau) for enhanced reporting and automation.
• Update and forecast quarterly tariff and duty changes for financial planning.
• Identify process inefficiencies and recommend best practices to enhance trade and compliance operations.
• Partner with Operations, Procurement, Finance, and Legal teams to ensure seamless trade operations.
• Work with freight forwarders, 3PLs, and government agencies to enhance compliance and logistics efficiency.
• Support Roku’s global expansion efforts by ensuring all trade regulations are met for new markets.
• Assist with sample shipments, new country trade setups, and regulatory filings.

Preferred Qualifications

• Licensed Customs Broker certification.
• Experience with import/export regulations in North America, Europe, and APAC.
• Background in supply chain finance, SOX compliance, and global trade risk management.
• Knowledge of trade automation tools, Oracle Integration Cloud, or middleware platforms.
• Lean Six Sigma or process improvement experience.